Who we are
Club Ceramic Flooring, the flooring and tile showroom at 15 Sheldon Dr, Cambridge, ON N1R 6R8. For anything about this policy, email cambridge@clubceramic.com or call (647) 394-6030.
What this site collects
One thing: what you type into the estimate form or the trade pricing form. That is your name, phone number and email address, the city the job is in, the kind of project, whether you are a homeowner, a contractor or builder, a designer or a property manager, and your message; on the trade form, your company name, your trade and what you mostly buy. Nothing is collected from you otherwise. This site sets no cookies of its own, runs no advertising or analytics tags at the time of writing, and has no accounts to sign up for. If a visitor-counting tag is added later, this page will say which one and what it records.
Why we collect it
To answer your enquiry and prepare an estimate, and to contact you about that job. We do not add you to a marketing list, and we do not sell, rent or share your details with anyone for their own purposes.
Where it goes
The form is processed by Netlify, the company that hosts this site (Netlify Inc., San Francisco, United States). Netlify stores each submission and emails it to the showroom. Netlify's own privacy policy covers that storage, which means your details are held outside Canada while they are in Netlify's system. Phone calls and emails to the showroom are handled by the showroom's own phone and email providers.
How long we keep it
As long as it takes to deal with your enquiry and any work that follows from it, plus whatever Canadian tax and business-record rules require for jobs that go ahead. Enquiries that do not lead to work are deleted on request, and otherwise within a reasonable time.
Your rights
Under Canada's federal privacy law (PIPEDA) you can ask what we hold about you, ask for it to be corrected or deleted, and withdraw your consent to our contacting you. Email cambridge@clubceramic.com and we will act on it. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.
Links to other sites
The directions link opens Google Maps, and the brand pages name manufacturers whose own websites are not ours. Those sites have their own privacy practices.
Changes
If what we collect or how we use it changes, this page changes with it, with a new date at the top.